Mediation of Employ Satisfaction in The Influence of Employee Motivation on Organizational Excellence

 

►Sony Kumari
►Raghavendra Suresh Bendigeri
raghavendra.bendigeri@gmail.com (Corresponding Author)
 https://orcid.org/0000-0002-1712-8604
►Mukund Chandra Mehta
►Lakshmi Narayan Bhagat
 
Received: 22 December 2020
Final Revision: 05 March 2021
Accepted: 06 April 2021
e Published: 03 May 2021
 10.52283/NSWRCA.AJBMR.20210601A03
 
Abstract The aim of this study is to introduce the concept of organizational excellence, conceptualised only is 21^st Century, in organizational studies and it’s relationship with employee motivation and employee satisfaction in the case of an Indian public sector organization in coal sector. The study is based on primary data collected from 50 sample respondents (i.e. executives) using well-structured questionnaire of Likert type. The cross – sectional Likert scale prepared for each of 50 respondents, as per the respondent’s perceptions revealed towards employee motivation, employee satisfaction and organizational excellence, and used for further statistical analysis. The standard statistical methods like regression, t-test, F-test and Sobal test used for testing the inter – relationships between the variables and testing the presence & significance of mediation effect. Empirical findings confirming significantly positive association between employee motivation, employee satisfaction and organizational excellence and mediation effect of employee satisfaction in explaining the relationship between employee motivation and organizational excellence provides extension in the existing knowledge in the field of organizational studies and fulfils the research gape that existed in the coal sector. The validation of organizational excellence scale in the Indian context may also be considered as a noble attempt in this field. Limitations and suggestions for further researches also indicated. Keywords: Employee Motivation, Employee Satisfaction, India, Mediation, Organizational Excellence, Validation.