Impact of Management Control System on the Organizational Performance amid Covid-19
►Abdel Monem Ghrairi
monem.ghrairi@gmail.com (Corresponding Author)
https://orcid.org/0000-0002-6437-9043
Received: 05 July, 2021
Final Revision: 21 September, 2021
Accepted: 05 December, 2021
e Published: 02 March 2022
10.52283/NSWRCA.AJBMR.20220602A03
Abstract
The main purpose of the research was to investigate the influence of the ERP on organizational performance mainly amid the Covid-19. The coronavirus pandemic has led to the changing of the workplace environment where it has led to difficulty and challenges for the employees, management and leaders. Hence, the study was conducted to investigate how the management control system particularly ERP can support organizational performance
. The approach that is employed for obtaining the data is through the primary source where the instrument that is adopted in the following study is the questionnaire survey. The total sample that is selected for the following research is 400. The tool that is particularly used in the study is SmartPLS as various techniques are available that not allows in reaching the main conclusion but also allows in assessing the reliability and validity of the dataset. The results of the study have indicated that ERP has significantly and positively contributed towards the financial resource availability, regulatory factor compliance and total management support. However, it was determined that the ERP has negatively influenced the employee's support which adversely affected the organizational performance. As per the moderating role of organizational culture, it is found to have a significant and positive effect on the ERP where it reflects the importance that organizational culture is highly important for the management control system to be effective.
Keywords: Management Control System; ERP; Enterprise Resource Planning; Covid-19, Management; Organizational Performance; Coronavirus Pandemic