SUPPLY CHAIN MANAGEMENT AND CORPORATE SUCCESS IN THE CEMENT INDUSTRY, SOUTH- SOUTH ZONE, NIGERIA
â–ºHorsfall, Omona-A Hamilton
10.52283/NSWRCA.AJBMR.20140407A03
ABSTRACT
This study examined supply chain management and corporate success in the cement industry in South-South Zone, Nigeria. The objective of the study is to empirically investigate the impact of supply chain management on corporate success in cement industry. The study operational zed SCM (i.e. independent variable into three dimension; SCM planning; coordination and control variability and corporate success (i.e. dependent variable) as customers’ satisfaction, employees’ satisfaction and profitability. A sample size of one hundred and eighty (180) were drawn from nine (9) cement companies and thirty six (36) cement dealers across the six state in south-south zone, using a combination of stratified and simple random sampling technique. Data were collected from the respondents with structured questionnaire and data collected were analyzed using both descriptive statistics and inferential statistic (i.e. multiple ordinary lest square regression) with the aid of SPSS 17 at 0.05 level of significance. The result showed that all the cement companies and the dealers in the industry are involved in SCM activities in one way or the other. It was also found that, those with strong and effective SCM capability tend to achieve high rate of corporate success than their competitors. The customers wish to purchase new items or repurchase is an indication of customers’ satisfaction due to effective and efficient SCM. Increase productivity, commitment, team work, reduce turnover rate, trust, lower absenteeism to achieve set objective is an indication of employees’ satisfaction due to the impact of SCM. The customers’ satisfaction results to high demand of their product and increase profitability of the firm. The study found that ,SC control variability outcome is as good as the data system due to the fact that the right information get to the right person at the right time.
Keywords: Supply Chain Management, Corporate Success