Investigate impact of enterprise resource planning on socio-technical elements in SAIPA Automotive Corporation (Tehran, Iran)
â–ºHassan,Safarnia; Samira, Tajedini and Ali,Mollahosseini
10.52283/NSWRCA.AJBMR.20120205A05
ABSTRACT
The purpose of this study was investigating the most important socio-technical elements that are related with enterprise resource planning (ERP) implementation. We identify the four important socio-technical elements that may impact on organization when implementing an ERP system for the purpose of realizing the best possible return on investments. Data for this study were obtained a survey instrument. Results of the study confirmed the positive and significant impact of ERP implementation on improvement of socio-technical elements.
Keywords: Enterprise resource planning (ERP), Socio-technical elements, Information Sharing, Organizational culture, Process improvements, Customer satisfaction