AN EMPIRICAL STUDY OF PERFORMANCE MANAGEMENT AS A MANAGERIAL TOOL FOR THE DEVELOPMENT AND IMPROVEMENT IN EMPLOYEES' JOB PERFORMANCE IN ORGANISATION ►MARTINS Adebayo, Benedict and TABITI Kehinde
Employee performance is significant for the development and increases in organisation productivity, employee performance is determined by the goals employees set to achieve and it can also be attributed to internal factors in the organisation that can improve performance. The study find that employees motivation, leadership role, training programme and effective feedback information management have significant influence in improvement of employees performance. The study conclude that employees performance can be improve where the leadership role in organisation ensure effective employee motivation, inspiration, positively attitude to work and towards achieving the goal setting, reward, promotion, appreciation and by provide necessary tools for work. Proper and effective organised training program has influence on employee performance, and when employees knows the result of their previous performance it makes the employee to improve in present, future task and for improving performance.
Keywords:Performance, motivation, leadership, training and development, feedback. Goal
MENACE OF FRAUDS IN THE INDIAN BANKING INDUSTRY: An Empirical Study ►Madan Lal Bhasin
Banks are the engines that drive the operations in the financial sector and growth of an economy. With the growing banking industry in India, frauds in Banks are also increasing and fraudsters are becoming more sophisticated and ingenious. While it is not possible for Banks to operate in a zero fraud environment, proactive steps such as conducting risk assessments of procedures and policies can help them hedge their risk of contingent losses due to fraud. Thus, time has come when the security aspects of the Banks have to be dealt with on a priority basis. As part of the study, a questionnaire-based survey was conducted in 2012-13 among 345 Bank employees “to know their perception towards bank frauds and evaluate the factors that influence the degree of their compliance level.” This study reveals that “there are poor employment practices and lack of effective employee training; usually over-burdened staff, weak internal control systems, and low compliance levels on the part of Bank Managers, Offices and Clerks. However, technology can play a major part in combating new-age frauds: proactive forensic data analysis and data mining techniques can help governments, regulatory bodies and Banks to counter the increasingly complex nature of frauds.
Keywords: Bank frauds, public-sector banks, India, banking industry, RBI, internal controls, risk management, use of technology.